What are your daily success criteria and goals?
- Increased earnings and additional sales with the right mix of products and services.
- Fast and efficient service and improved service quality.
- Competitive advantages with fully integrated systems and information when you need it.
- Offering self-service possibilities to customers, authors, etc.
- Greater customer and author satisfaction and loyalty.
Schilling Publishing provides you with the tools to give a better and more targeted customer and author service.
We work on a daily basis with publishing companies to optimise their work procedures related to service. We serve as sparring partner to many support departments and help create the right information foundation that gives you greater customer satisfaction and additional sales.
With our knowledge of the publishing business and its many challenges, we offer you our expertise that includes better customer support, streamlining of work routines, self-services, and ensuring easy access to the right information via Schilling Publishing and best practice models.